Refund policy

We happily offer an exchange of equal or greater value on products within 14 days of purchase. We will not accept returns on worn/used items. Must have receipt and tags must be in tact. We do not accept exchanges on hats/headwear, bodysuits, undergarments, swimwear, genuine turquoise, or footwear. We also will not accept returns on any clearance, discounted, or marked down products.

We will not be able to cancel any order beyond 12 hours of when it was placed. 

If you have any questions, please send an email to contact@gingerrootsboutique.com